Non-Residential Flush Valve Toilet

Get Up to $75 For Flush Valve Toilets

Businesses, schools and other non-residential facilities can reduce their water use — and potentially reduce their utility bills — by replacing their old toilets with water-saving, high efficiency models. Tampa Bay Water Wise is offering rebates of up to $75 per EPA WaterSense certified toilet.

What do I need?

  • A photograph of the gallons per flush (gpf) on each toilet that will be replaced, which may be found on the top of the valve, or a free pre-installation inspection.
  • A purchase receipt.
  • A copy of your utility bill.

See detailed general and documentation requirements below.

How does it work?

Eligible commercial buildings must be built prior to 1995. Toilets that were manufactured in 1993 or earlier are eligible for the rebate, because they use 3.5 gallons per flush or more. New toilets must be EPA WaterSense certified and use only 1.28 gallons per flush (gpf) or less, which will result in a significant reduction of water use compared to the older models.

What are the benefits?

More than 25% of commercial toilets in the U.S. are using flush volumes between 3 and 7 gallons of water per flush, according to the U.S. EPA. Replacing older toilets with newer, water-saving toilets can help businesses save water and also potentially save money on their utility bill.

  • The rebate of up to $75 helps with the cost of new toilets.
  • Reduced water use may lower your utility bill, because the water use per toilet will be reduced by about 60%.
  • Products that earn the WaterSense certified label are independently certified to ensure they meet water efficiency and quality performance standards.

General Requirements

  • You must be an existing potable water utility customer of the city of Tampa, city of St. Petersburg, city of New Port Richey, Pinellas County, Pasco County or Hillsborough County.
  • The toilet replaced must use 3.5 gallons per flush or more. Toilets that were manufactured in 1993 or earlier are eligible. The gallons per flush (gpf) may be found on the top of the valve.
  • Eligible non-residential buildings must have been built prior to 1995.
  • Applications must be submitted within 90 days of purchase.
  • New valve-type toilets installed must be WaterSense certified, with valve and bowl combinations with a combined rating of 1.28 gpf or less. A list of eligible products can be found at: https://lookforwatersense.epa.gov/Product-Search-Results-Flushometer.html. For very large retrofits such as in hospitals, arenas, prisons etc. contractors may wish to consult the MaP lists, which are tested for even higher performance than WaterSense: map-testing.com/downloads.html. Look for Flushometer Valve/Bowl Toilet Combinations (High-use Commercial) and look at the column titled: 1.28-gallon (and less) MaP-tested combinations (HETs).
  • If 50 or more toilets are going to be replaced, you must schedule a free pre-installation inspection to ensure full qualification. If 20 or more toilets will be replaced, you may choose to schedule a free pre-installation inspection to ensure full qualification. See Documentation Requirements more information.
  • Applicant agrees to Customer Agreement (see below)

Documentation Requirements

  • A photograph of each old toilet you wish to replace—clearly showing the gallons per flush (gpf), which may be found on the top of the valve—is required. The number of photos you need to submit is outlined in the chart below. You may also schedule a free pre-installation inspection to ensure the units qualify by calling(727) 791-2323.

    # of Toilets Replaced  # Photos required
     1-10  One photo per toilet, up to 10 photos
     11-49  10 photos
     50 or more  Please contact a Tampa Bay Water Wise to schedule a pre-installation inspection at (727) 791-2323.

    As an alternative, or if you are unable to provide the photographs, you may have both your old and newly installed toilets inspected. The number of old toilets you have to keep is the same as the number of photos you would have submitted. The old toilets will be inspected at the same time as your newly installed toilets. After a successful inspection, a rebate will be issued if all terms of the rebate are met.
  • A purchase receipt with brand, model number, itemized costs, number of units purchased, payment indication, purchase date and install date (if applicable).
  • A copy of your utility bill is required.
  • If rebate is payable to an authorized representative of the owner, a completed and signed general release form is required. You may download a general release form here.

Frequently Asked Questions

I am replacing more than 20 toilets. How can I arrange for Tampa Bay Water to assess the property to ensure all of the units qualify?

If more than 20 toilets will be rebated, and you are concerned about eligibility, you may contact a qualified representative of Tampa Bay Water Wise to assess the eligibility of the property at (727) 791-2323.

Who is eligible to receive non-residential rebates?

Only property owners listed in the county property appraiser’s records are eligible to receive rebates, unless an authorized representative is designated by the property owner through a general release form. You may download a general release form here.

Customer Agreement

View Agreement

  • Applicant must be an existing potable water utility customer of the city of Tampa, city of St. Petersburg, city of New Port Richey, Pinellas County, Pasco County or Hillsborough County.
  • Tampa Bay Water Wise reserves the right to verify the purchase and installation of the toilet(s) through a post-installation inspection. If the rebate inspector is unable to conduct a scheduled inspection to verify purchase and/or installation, the rebate check may not be issued.
  • Applicant must allow Tampa Bay Water Wise or its third-party inspector access to review the completed installation for up to two (2) years after a rebate check has been paid in order to evaluate the effectiveness of the program.
  • Tampa Bay Water Wise reserves the right to inspect all rebate submissions to determine eligibility. Fraudulent requests for rebates or duplicate submissions will be denied. Any paid rebates will be subject to repayment to Tampa Bay Water Wise if fraudulent activity is determined.
  • Applications submitted with missing or incomplete information will be subject to processing delays and/or denial of the rebate request.
  • Complete rebate applications submitted may take up to 30 days to be processed, approved and have rebate checks sent out. Rebate approval is at the sole discretion of Tampa Bay Water Wise, and submission of a rebate application does not guarantee rebate approval.
  • In order to receive a rebate, applicants must fulfill application requirements, meet rebate criteria, and accept the customer agreement.
  • Rebate(s) will be issued as a check made payable to the account holder or property owner. Checks will not be issued to third parties or contractors, unless designated by the property owner with a general release form here.
  • The rebate issued cannot exceed the purchase price of the installed product.
  • Rebates are offered on new products only. Used or refurbished items are not eligible for a rebate.
  • All products must be owned by the customer. Rented or leased products are not eligible for a rebate.
  • New construction projects are not eligible.
  • Purchases must be made on or after March 1, 2020, with applications submitted within 90 days of purchase.

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